Refund & Return Policy

Digital Products Policy

All products sold on OkayFlix are digital goods including software licenses, subscriptions, and activation codes. Due to the nature of digital products, all sales are final once the product has been delivered to your email.

Refund Eligibility

Refunds may be considered in the following circumstances:

• Product key or activation code is invalid or already used
• Product delivered does not match the description
• Technical issues prevent product activation
• Duplicate purchase made by mistake

Non-Refundable Cases

• Change of mind after receiving the product
• Product already activated or redeemed
• Buyer error in selecting wrong product
• Violation of product terms of service

Refund Process

To request a refund:

1. Contact our support team within 24 hours of purchase
2. Provide your order ID and reason for refund
3. Our team will review your request within 2-3 business days
4. If approved, refund will be processed to your original payment method
5. Refunds typically take 5-7 business days to reflect in your account

Contact Support

For refund requests or questions, please contact us at:
Email: support@okayflix.local
We aim to respond within 24 hours.